Full Terms & Conditions:

1. The Works supplied by the Maker will be hallmarked, if applicable, to guarantee the standards of the precious metals used in the Works.
2. The Customer will pay the Maker by card, bank transfer or PayPal and will be provided with a receipt for each payment made.
3. The Works will not be dispatched until full payment has been received by the Maker from the Customer.
4. The Maker will be responsible for delivering the Works to the Customer within 21 days of the order date. If the Works will not be finished and delivered by the specified date, the Maker will notify the Customer at least 7 days before the specified delivery date.
5. The Works will be packaged suitably and dispatched using Royal Mail Special Delivery or Royal Mail Airsure for international orders. There is a £5.50 postage charge for Works up to £500.00 in value which rises to £10.00 for Works with a value over £500.00. If multiple Works are ordered only one postage charge is applicable according to the value of the order. The Customer is responsible for the costs of delivery, which will be added onto the final cost in the checkout.
6. Any duty or taxes due on Works delivered outside the European Union are payable by the Customer.
7. The Maker retains ownership of the Works until the Works are complete, have been delivered to the Customer and the Maker has been paid in full by the Customer.
8. The Works will be insured by the Maker whilst in their possession and until they are in the possession of the Customer.
9. The Works are supplied ‘fit for the purpose' for which they are sold and are capable of being used and enjoyed by the Customer if they are treated with a sufficient level of care. Care instructions will be supplied with the Works.
10. The Maker promises that the Works are original and that a replica will not be produced if the Works are advertised as one-off pieces.
11. The Maker shall retain copyright of the Works.
12. Each of the Works is individually hand-made therefore there may be slight differences between the advertised image and final Works you receive.
13. Refunds and exchanges will only be given on faulty items or items returned in perfect condition and the Maker must be informed of the Customers intent to return the Works within 14 days of receiving the Works. For Hygiene reasons earrings are non-returnable.