Terms & Conditions:

Each piece of Kirsty Eaglesfield jewellery is hand-made to order, she will aim to deliver your purchase within 3 weeks of ordering and will contact you if she thinks it may take longer than this. If you need something in a hurry please contact her at info@kirstyeaglesfield.co.uk and she will let you know if it’s possible to work within your time frame. As each piece is individually hand-made there may be slight differences between the online image and final piece you receive.

Your jewellery will arrive professionally packaged and will be posted using Royal Mail Special Delivery which is an insured, next-day service which requires a signature on delivery. There is a £5.50 postage charge for items up to £500.00 in value which rises to £10.00 for items over £500.00. If multiple items are purchased you only pay one postage charge according to the value of your order. International orders will be sent using Royal Mail Airsure which is charged at the same rates.

If for any reason you are not delighted with your piece of Kirsty Eaglesfield jewellery, she is happy to refund or exchange your item. Please notify her within 14 days of receiving your item if you wish to return it. Refunds will only be given if the item is faulty or returned in perfect condition. Unfortunately earrings are non-returnable due to hygiene reasons.

For full terms and conditions please click here.